Care & Support Manager - Midlothian

ARK is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life.

Job Title:                                               Care and Support Manager

Location:                                               Midlothian

Reference:                                            LH01/CSM/WS

Salary:                                                  £25,585

Hours:                                                  37 per week

The Care and Support Manager will be accountable for the operational delivery of ARK’s Care and Support services and the implementation of policies, procedures and systems that ensures ARK delivers good outcomes for people we support.

The post holder will lead a team of Support Workers in all aspects of operational delivery and provide support and guidance to support staff in keeping with the ethos and values of ARK.  You will be responsible for implementing key objectives and will have delegated responsibility for ensuring that ARK provides services of the highest standard which are cost effective and responsive to the needs of service users and tenants.

Reporting to the Area Manager, you will have delegated responsibility for the implementation of systems, processes and approaches that adheres to all aspects of regulation within your area of responsibility.  The successful candidate will be able to demonstrate a thorough understanding of delivering high quality regulated services with the Care Inspectorate.

The position requires the post-holder to be able to operate at management level with appropriate decision-making and problem-solving skills, and with a firm professional ethic.  Motivational team leadership and team development abilities are necessary with a positive commitment to continued professional development for self and others.  Strong organisational, interpersonal, negotiating and influencing skills are prerequisites.

In return for your valuable contribution, ARK will also offer you:

  • A wide range of development opportunities, including comprehensive induction, a range of specialist training programs, e-Learning and a dedicated SVQ team who will support you to achieve an industry specific, accredited qualification.
  • Benefits which includes up to 36 days paid holiday per year pro rata and 3.4% employer pension contribution.
  • A range of working hours designed to offer you a good work-life balance.
  • ARK will fully fund your PVG registration and also your initial registration with the SSSC.

Closing date: Tuesday 29th January 2019

Please note that we do not accept CVs.

Applications can be emailed to or returned to

ARK Housing Association Ltd

The Priory

Canaan Lane


EH10 4SG

Telephone 0131 447 9027

Working towards equal opportunities and a diverse workforce

Scottish Charity No. SCO15694



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