Housing & Maintenance Administrator

ARK is a provider of affordable Housing as well being a major provider of Care and Support to people with long-term and enduring conditions such as learning disabilities, mental health issues, dementia and autism. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life.


Job Title:             Housing & Maintenance Administrator

Hours:                 Full time 37 hours

Location:              Edinburgh

Reference:           HO23/HO/WS

Salary:                £16,835 - £17,852


With approximately 500 tenants located throughout the East of Scotland, we have a small team of staff providing a wide range of services within the Housing and Maintenance Department’s of ARK Housing Association. You will become a crucial part of these two teams with a key responsibility to act as the first point of contact for our customers. This will be primarily by telephone and will be to provide general information and advice, therefore experience of working with the public is essential.

You will also carry out a variety of administration tasks, including contacting maintenance contractors, the daily processing of rental payments, issuing invoices and checking receipt of payment, managing and maintaining accurate records, therefore you should feel confident working with figures, be competent in using a variety of computer packages and have the ability to produce neat and accurate work. The work that you undertake will support the work done by the Housing and Maintenance teams, including the Heads of both departments.

An awareness of general housing and maintenance issues is desirable but not essential as training and support will be provided.

You will be based at our Office in the Edinburgh.

In return we offer a range of benefits.


To apply, please download the application pack on the right.  You can also email us at admin@arkha.org.uk or call us on 0131 447 9027 to request a paper copy.

*  Please ensure you quote the REF for the post you are applying for on your application form

CVs will not be considered


Closing date: 07/01/2019


Working towards equal opportunities and a diverse workforce.

Scottish Charity No. SCO15694

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