If you get support from ARK, are a family member or a professional stakeholder of one of our service users, you should have received our annual questionnaire. The questionnaire asks you what you think about the support service that you, or the person you know, receives from us.
Every year we ensure that all completed surveys are reviewed, that people’s views are respected, and that any suggestion made is taken into account.
We share both the positive feedback, and any concerns or issues raised through our Local Action Plans which ensure our local teams are made aware where things are working well and that they have the opportunity to put things right where this isn’t the case.
We will produce a final report from the responses of the annual questionnaire which will be shared on our website and social media. Have a read on our website of the Survey Report 2015.
The report is an important tool used by our Senior Leadership Team and Board of Management, as it serves as a guide to keep us on track, to be truly effective and to shape ARK’s organisational development process.
If you should have received our annual survey but didn’t get one or you have lost your form please get in touch with us on 0131 478 8170.
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