14/10/2021

The results are in!

The results of our latest care and support survey are in!

We sent the questionnaire in August this year and we have now processed all the responses and shared the feedback with our local teams so they know what’s working well, and where they need to put things right.

Here is what we have found out:

  • 100% of supported people are happy with the care and support they get
  • 93% of family members think Ark is doing a good job
  • 100% of professionals are happy with the support provided to the person they know

 

Here are some quotes from people we support:

‘I am very happy with how my staff care and support me with everyday life’.

 

From family members:

‘‘I feel the standard of care is excellent at all times and I have nothing but praise for Ark’s staff’’

 

From professionals:

‘Ark are a very good organisation. No concerns about the type of support they provide’

 

We are very grateful to the people who took time to send us their thought and suggestions. However, you do not need to wait another year to let us what you think of our care and support service! If you would like to give us your feedback please contact us.

Category: News About ARK

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