Human Resources Policies and Procedures
HR01 - Recruitment & Selection Policy
HR01a - Recruitment & Selection Procedure
HR01b - Recruitment & Selection Procedure - Student Placement
HR01c - Recruitment & Selection Procedure - Volunteer
HR02a - Right to Work Checks - Visa Procedure
HR03a - Annual Leave Procedure
HR05 - Performance Management Policy
HR13a - Agile Working Procedure
HR14 - Personal Relationships at Work Policy
HR15a - Whistleblowing Procedure
HR17 - Sickness Absence Management Policy
HR18a - Disciplinary Procedure
HR20 - Drug & Alcohol Misuse Policy
HR25 - Flexible Working Policy
HR25a - Flexible Working Procedure
HR26 - Childcare Vouchers Procedure
HR32 - Expenses & Allowances Policy
HR03a - Annual Leave Procedure
HR37 - Shared Parental Leave Policy
Governance Policies and Procedures
G01 - Board Members Code of Governance Policy
G02 - Code of Conduct for Board of Management Members Policy
G02a - Protocol for Managing an Alleged/Suspected Breach of Code of Conduct Procedure
G04 - Membership of the Association Policy
G05 - Recruitment of Board Members Policy
G07 - Board Members' Training and Development Policy
G09 - Business Continuity Policy
G11 - Entitlements Payments and Benefits
G11a - Entitlements Payments and Benefits - Declaration of Interests Secondary Employment
G13 - Openness and Confidentiality Policy
G14 - Sustainability & Environmental Policy
G15 - Computer System, Security, Email and Internet Policy
G15a - ICT Systems Security Procedure
G15b - IT Security Monitoring & Patching Procedure
G16 - Signing and Witnessing of Documents Policy
G19 - Quality Assurance Policy
G24a - Informational Security Incident and Personal Data Breach Management Procedure
G24b - Subject Rights Procedure
G24c - Retention of Documents Procedure
G24d - Data Protection Impact Assessment Procedure
G24f - Smart Doorbells Procedure
G33 - Regulatory Standards Compliance Self Assessment Policy
G35 - Freedom of Information and Environmental Information Regulations Policy
G35a - Freedom of Information and Environmental Information Regulations Procedure
G36 - Keeping People Safe Policy
G41 Election of Office Bearer Procedure
G42 - Board Members' Training Procedure
G43 - Board Members' Expenses Procedure
G44 - Business Continuity Procedure
G49 - Drafting Reviewing Filing Approving Policies Procedures V5.0
G50 - Notifiable Events Procedure
G51 - Insurance Claims Procedure
G52 - Business Case Approval Procedure
G54 - Entitlements, Payments & Benefits Procedure
G55 - Equality & Diversity Procedure
G57a - Adult Support & Protection Procedure
G57a - Adult Support & Protection Procedure - Appendix 2 - Care Inspectorate Guidance
G57a - Adult Support & Protection Easy Read
Finance Policies and Procedures
F01- Financial Regulations Policy
F01a - Receipt of Income Bad Debt Write Off Procedure
F02a - Prices, Quotations and Tenders Procedure
F02b - Incurring & Authorising Expenses Procedure
F02c - Expenditure by Cash, Cheques or Credit Cards Procedure
F03 - Treasury Management Policy
F03a - Treasury Management Practices Procedure
F03b - Investment Management Practices Procedure
F04 - Income & Bad Debt Write Off Policy
F04a - Receipt of Income & Bad Debt Write Off Procedure
Housing Services Policies and Procedures
HM01c - New Tenant Sign Up and Settling In Visit Procedure
HM01d - Change of Tenancy Procedure
HM01f - Short Scottish Secure Tenancy Agreements Procedure
HM04a - Rent Collection Procedure
HM04b - Former Tenant Debt Procedure
HM04c - Debt Management Procedure
HM04d - Managing Credit Balances Procedure
HM09 - Leases and Protocols Policy
HM10 - Tenant Consultation and Participation Policy
HM41 - Leases Protocols Procedure
HM42 - Housing in Multiple Occupation (HMO) Procedure
HM45 - Home Loss Disturbance Procedure
Housing & Asset Management Policies & Procedures
HAM01 - Landlord Responsibilities Policy
HAM01a - Abandonment Procedure
HAM01b - Estate Management Procedure
HAM01c - Neighbour Dispute and Anti-Social Behaviour Procedure
HAM01d - Emergency Decant Procedure
HAM01f - Action for Recovery of Possession Procedure
HAM01g - Running a Business from Home Procedure
HAM01h - Action on the Death of a Tenant Procedure
Asset Management Policies and Procedures
AM29 - Stage 3 Medical Adaption Policy
AM29a - Stage 3 Adaptions Procedure
AM01a - Reactive Repairs Procedure
AM01b - Producing Works Order and Authorising Invoices Procedure
AM01c - Rechargeable Repairs Procedure
AM01d - Right to Repair Procedure
AM01e - Cyclical Painting Procedure
AM01g - Inspection Servicing of Gas Heating Appliances Procedure
AM01h - Electrical Safety Checks Procedure
AM01i - Control of Asbestos Procedure
AM01j - Legionella Water Temperature Testing Procedure
AM01k - Fire Safety Systems Equipment Procedure
AM01l - Servicing of Specialist Equipment Procedure
AM01m - Approved Lists of Contractors Procedure
AM01n - Planned Maintenance and Major Repairs Procedure
AM01f - Tenant Alterations and Improvements Procedure
AM01o - Compensation for Tenant Improvements Procedure
AM01p - Landscape Maintenance Procedure
AMG18a - Insurance Claims - Damage to Properties Procedure
AM02 - Tenant Alterations and Improvements Policy
AM04 - Contractor Insolvency Policy
Health and Safety Policies and Procedures
HS01 - Health and Safety Policy
HS01a - Health and Safety Procedure
HS02 - Managers Responsibilities Policy
HS02a - Managers Guide to Health & Safety Procedure
HS03a - Risk Assessment Procedure
HS04 - Reporting of Incidents Policy
HS04a - Reporting of Incidents Procedure
HS08 - Moving & Handling Policy
HS08a - Moving & Handing Procedure
HS09 - Display Screen Equipment (DSE) Policy
HS09a - Display Screen Equipment (DSE) Procedure
HS10 - Control of Infection Policy
HS10a - Control of Infection Procedure
HS11 - Managing Aggression at Work Policy
HS11a - Managing Aggression at Work Procedure
HS12a - Lone Working Procedure
HS13 - Work & Lifting Equipment Policy
HS13a - Work & Lifting Equipment Procedure
HS16 - Supporting People at Risk of Choking Policy
HS16a - People at Risk of Choking Procedure
HS18a - Office Safety Procedure
HS19 - Your Home, My Workplace Policy
HS19a - Your Home, My Workplace Procedure
HS20a - Stress at Work Procedure
HS21 - Extra Duty of Care Policy
HS21a - Extra Duty of Care Procedure
HS22- Use of Vehicles at Work Policy
Learning and Development Policies
Care and Support Policies and Procedures
CS02 - Care Planning Easy Read
CS02a - Care Planning Procedure
CS02a - 1. Service Agreement template
CS02a - 2. Guidance - Care Planning
CS02a - 3. Guidance - Outcomes
CS02a - 6. Easy read review feedback template
CS02b - Intimate and Personal Care Procedure
CS04 - Risk & Vulnerability Policy
CS04a - Risk & Vulnerability Procedure
CS05 - Support with Money Policy
CS05a - Support with Money Procedure
CS05b - Trust Accounts and Access to Funds Procedure
CS06 - Reducing Restrictive Practice Policy
CS06a - Reducing Restrictive Practice Procedure
CS06a - CALM Technique Training Needs Analysis
CS06a - Appendix 1 - Restrictive Practice Definition
CS06a - Appendix 2 - EHCR framework
CS08a - Support with Medication Procedure
CS11 - Death & Dying Policy Easy Read
CS11a-Palliative and End-of-Life Care Procedure
CS11b - Death of a Supported Person Procedure
CS17 - Behaviour of Concern Policy
CS17a - Behaviour of Concern Procedure
CS18 - Support for Individuals with ASC Policy
CS20a Service Cashbook Completion Procedure
CS21a - Supporting People on Holiday Procedure
CS21 - Supporting People on Holiday Easy Read
CS22a - Duty of Candour Procedure
CS23a - Quality Assurance Care & Support Procedure
CS24a - Sleepovers and Spare Rooms Procedure