Human Resources Policies and Procedures
HR01 - Recruitment & Selection Policy
HR01a - Recruitment & Selection Procedure
HR01b - Recruitment & Selection Procedure - Student Placement
HR01c - Recruitment & Selection Procedure- Volunteer
HR01d - Recruitment & Selection Procedure - Agency
HR02a - Right to Work Checks - Visa Procedure
HR03a - Annual Leave Procedure
HR03b- Buy & Sell Annual Leave Procedure
HR04 - Staff Code of Conduct Policy
HR05 - Performance Management Policy
HR06 - Prevention of Sexual Harassment Policy
HR07 - Equality, Diversity, Inclusion and Human Rights Policy
HR13a - Agile Working Procedure
HR14 - Personal Relationships at Work Policy
HR15a - Whistleblowing Procedure
HR17 - Sickness Absence Management Policy
HR18a - Disciplinary Procedure
HR20 - Alcohol Drug and Substance Misuse Policy
HR25 - Flexible Working Policy
HR25a - Flexible Working Procedure
HR26 - Childcare Vouchers Procedure
HR03a - Annual Leave Procedure
HR37 - Shared Parental Leave Policy
Governance Policies and Procedures
G01 - Board Members Code of Governance Policy
G02 - Code of Conduct for Board of Management Members Policy
G02a - Protocol for Managing an Alleged/Suspected Breach of Code of Conduct Procedure
G04 Membership of the Association Policy
G05 Recruitment of Board Members Policy
G07 Board Members Training and Development Policy
G08a Risk Management Procedure
G09 Business Continuity Policy
G11 - Entitlements Payments and Benefits
G11a - Entitlements Payments and Benefits - Declaration of Interests Secondary Employment
G13 - Openness and Confidentiality Policy
G14 - Sustainability & Environmental Policy
G16 Signing & Witnessing of Documents Policy
G18a Insurance Claims Procedure
G19 - Quality Assurance Policy
G24a - Informational Security Incident and Personal Data Breach Management Procedure
G24b - Subject Rights Procedure
G24d - Data Protection Impact Assessment Procedure
G24f - Smart Doorbells Procedure
G25a Records Management Procedure
G35 - Freedom of Information and Environmental Information Regulations Policy
G35a - Freedom of Information and Environmental Information Regulations Procedure
G36 - Keeping People Safe Policy
G41 Election of Office Bearer Procedure
G42 - Board Members' Training Procedure
G43 - Board Members' Expenses Procedure
G44 - Business Continuity Procedure
G49 - Drafting Reviewing Filing Approving Policies Procedure
G51 - Insurance Claims Procedure
G52 - Business Case Approval Procedure
G54 - Entitlements, Payments & Benefits Procedure
G57a - Adult Support & Protection Procedure
G57a - Adult Support & Protection Procedure - Appendix 2 - Care Inspectorate Guidance
G57a - Adult Support & Protection Easy Read
Finance Policies and Procedures
F01- Financial Regulations Policy
F01a - Receipt of Income Bad Debt Write Off Procedure
F02a - Procuring Contracts Procedure
F02b - Incurring and Authorising Expenditure Procedure
F03 - Treasury Management Policy
F03a - Treasury Management Practices Procedure
Housing Services Policies and Procedures
HM01c - New Tenant Sign Up and Settling In Visit Procedure
HM01d - Change of Tenancy Procedure
HM01f - Short Scottish Secure Tenancy Agreements Procedure
HM04a - Rent Collection Procedure
HM04b - Former Tenant Debt Procedure
HM04c - Debt Management Procedure
HM04d - Managing Credit Balances Procedure
HM05 - Tenant Participation Policy
HM05a - Tenant Participation Procedure
Housing & Asset Management Policies & Procedures
HAM01 - Landlord Responsibilities Policy
HAM01a - Abandonment Procedure
HAM01b - Estate Management Procedure
HAM01c - Neighbour Dispute and Anti-Social Behaviour Procedure
HAM01d - Emergency Decant Procedure
HAM01f - Action for Recovery of Possession Procedure
HAM01g - Running a Business from Home Procedure
HAM01h - Action on the Death of a Tenant Procedure
HAM02 - Property Management Policy
HAM02a - Reactive Repairs Procedure
HAM02b - Void Property Procedure
HAM02c - Right to Repair Procedure
HAM02d - Rechargeable Repairs Procedure
HAM03 Sustaining Tenancies Policy
HAM03a - Tenancy Sustainment Procedure
HAM04 - Home Loss and Disturbance Policy
Asset Management Policies and Procedures
AM01e - Cyclical Painting Procedure
AM01h - Electrical Safety Procedure
AM01i - Control of Asbestos Procedure
AM01j - Legionella and Water Hygiene Safety Procedure
AM01k - Fire Safety Systems Equipment Procedure
AM01l - Servicing of Specialist Equipment Procedure
AM01m - Approved Lists of Contractors Procedure
AM01n - Planned Maintenance and Major Repairs Procedure
AM01o - Compensation for Tenant Improvements Procedure
AM04 - Contractor Insolvency Policy
AM05- Asbestos Management Policy
AM05i Asbestos Management Plan and Procedure
AM06- Electrical Safety Policy
AM08- Water Hygiene Safety Policy
Health and Safety Policies and Procedures
HS01 - Health and Safety Policy
HS01a - Health and Safety Procedure
HS02 - Managers Responsibilities Policy
HS02a - Managers Guide to Health & Safety Procedure
HS03a - Risk Assessment Procedure
HS04 - Reporting of Incidents Policy
HS04a - Reporting of Incidents Procedure
HS08 - Moving & Handling Policy
HS08a - Moving & Handing Procedure
HS09 - Display Screen Equipment (DSE) Policy
HS09a - Display Screen Equipment (DSE) Procedure
HS10 - Control of Infection Policy
HS10a - Control of Infection Procedure
HS11 - Managing Aggression at Work Policy
HS11a - Managing Aggression at Work Procedure
HS12a - Lone Working Procedure
HS13 - Work & Lifting Equipment Policy
HS13a - Work & Lifting Equipment Procedure
HS16 - Supporting People at Risk of Choking Policy
HS16a - People at Risk of Choking Procedure
HS18a - Office Safety Procedure
HS19 - Your Home, My Workplace Policy
HS19a - Your Home, My Workplace Procedure
HS20a - Stress at Work Procedure
HS21 - Extra Duty of Care Policy
HS21a - Extra Duty of Care Procedure
HS22- Use of Vehicles at Work Policy
Learning and Development Policies
Care and Support Policies and Procedures
CS02 - Care Planning Easy Read
CS02a - Care Planning Procedure
CS02a - 1. Service Agreement template
CS02a - 2. Guidance - Care Planning
CS02a - 3. Guidance - Outcomes
CS02a - 6. Easy read review feedback template
CS02b - Intimate and Personal Care Procedure
CS03 - Keeping People Safe Policy
CS03- 6. Equality Impact Assessment Form
CS03c - Professional Boundaries Easy Read
CS04 - Risk & Vulnerability Policy
CS04a - Risk & Vulnerability Procedure
CS05 - Support with Money Policy
CS05 - Support with Money Easy Read
CS05a - Support with Money Procedure
CS05b - Trust Accounts and Access to Funds Procedure
CS06 - Reducing Restrictive Practice Policy
CS06a - Reducing Restrictive Practice Procedure
CS06a - CALM Technique Training Needs Analysis
CS06a - Appendix 1 - Restrictive Practice Definition
CS06a - Appendix 2 - EHCR framework
CS08 - Support with Medication Policy
CS08 - Support with Medication Easy Read
CS08a - Support with Medication Procedure
CS11 - Death & Dying Policy Easy Read
CS11a-Palliative and End-of-Life Care Procedure
CS11b - Death of a Supported Person Procedure
CS17 - Behaviour of Concern Policy
CS17 - Behaviour of Concern Easy Read
CS17a - Behaviour of Concern Procedure
CS18 - Supporting Individuals with ASC Policy
CS20a Service Cashbook Completion Procedure
CS21a - Supporting People on Holiday Procedure
CS21 - Supporting People on Holiday Easy Read
CS22a Duty of Candour Procedure
CS23a - Quality Assurance Care & Support Procedure
CS24a - Sleepovers and Spare Rooms Procedure
CS24a - Sleepovers and Spare Rooms Easy Read